Frequently asked questions

Everything you wanted to ask.

Quick answers about scoring, levels, co-auditors, evidence, and what happens after your event is certified.

What is Greening the Experience?

Greening the Experience is a sustainability certification program that evaluates how environmentally responsible an event is across key sustainability categories, then awards a certification score and level.

Who can apply?

Any event can apply, including:

  • Conferences
  • Festivals
  • Concerts
  • Exhibitions
  • Corporate Events
  • Government Events
  • Brand Activations
  • Community Events
  • Sports Events
  • Educational Events

How does the certification work?

The certification consists of four steps:

  1. Calculate your carbon footprint
  2. Complete the Sustainability Assessment
  3. Collect Co-Auditor feedback
  4. Upload supporting evidence

After verification, you'll receive your final certification score.

How is my event scored?

Your event is evaluated across multiple sustainability categories, including:

  • Leadership & Policy
  • Waste Management
  • Carbon Footprint & Energy
  • Supplier Sustainability
  • Attendee Engagement
  • Innovation
  • Financial & ROI Alignment

Each category contributes to your final certification score.

What certification levels can I achieve?

ScoreLevel
95–100Canopy
85–94Forest
75–84Sapling
60–74Sprout
Below 60Not Certified

What do I receive after certification?

Depending on your certification level, you may receive:

  • Digital Certification Badge
  • Shareable Certificate
  • Public Directory Listing
  • Co-Auditor Validation Summary
  • Carbon Footprint Breakdown Report
  • Featured Case Study Opportunity
  • Sponsor-Ready Impact Deck
  • Annual Recognition in the Impact Report

What is a Co-Auditor?

A Co-Auditor is someone who attended your event and helps validate your sustainability practices by completing a short verification survey.

Co-Auditors provide independent observations that strengthen the credibility of your certification.

Do I need to upload proof?

Yes. Supporting evidence helps verify your sustainability practices. Examples include:

  • Photos
  • Waste diversion logs
  • Energy records
  • Supplier certifications
  • Transportation records
  • Event signage
  • Sustainability communications

How long does certification take?

Most applications can be completed in a few hours.

Verification time depends on the completeness of your submission and supporting documentation.

Is my certification permanent?

No. Certification applies only to the event submitted and is valid for that specific event edition.

Future events must be assessed separately.

Can I improve my score?

Yes. After receiving your assessment, you can review recommendations and implement improvements before submitting future events.

Can I use the certification badge?

Yes. Certified events may use the Greening the Experience Certification Badge in accordance with the program's branding guidelines.

Can attendees participate?

Yes. Attendees can become Co-Auditors by scanning your event's QR code and completing the validation survey.

Is the carbon footprint included?

Yes. Every certification includes a carbon footprint calculation that helps you understand your event's environmental impact and identify reduction opportunities.

What happens if my event does not pass?

If your score is below 60, your event will not receive certification.

You'll receive feedback identifying improvement areas so you can strengthen your sustainability practices before applying again.

Can I certify multiple events?

Absolutely. Each event is assessed independently and receives its own certification score, badge, and certificate.

Still have a question?

Our team is happy to walk you through the process and help you decide where to start.